Palace of Chance Review

A long-running casino with a focused game library

Palace of Chance has been running since 1998, which puts it among the older names in online gambling. It holds a Good status and a 3 out of 5 rating. The game menu covers slots, blackjack, roulette, baccarat, video poker, keno, scratch cards and other table games. The lobby leads with variety rather than one headline title.

Playing on a phone

You can reach Palace of Chance through Mobile Web, Instant Play or a Download, and mobile access sits alongside the desktop options. The browser route works without an app install. There's no separate Android or iOS app listed. Plan around the phone browser.

Deposits, withdrawals and limits

The minimum deposit is $30 and the minimum withdrawal is $20, both in USD. Deposits accept cards (Visa, MasterCard, American Express and Discover) along with Bitcoin, Ethereum, Litecoin and Neteller. Withdrawals are narrower: Bitcoin, cheque, Neteller and Wire Transfer. If you deposit by card or Ethereum, you'll need a different route for the payout.

Cheques and wire transfers take 7–10 business days, credit cards 3–5 business days, crypto wallets 7–10 business days and e-wallets 7–8 business days. The monthly cap is $10,000, with a daily figure of $2,500 listed per transaction. The period is unclear. Confirm it before a large cashout.

One studio behind the games

RTG is the sole provider listed. The library comes from a single studio rather than a patchwork of suppliers. There's one provider name here, and the tiles you'll see are the practical measure of what's on offer. The game types run from slots to table games, video poker, keno and scratch cards.

How the lobby is laid out

The lobby uses a dark charcoal background with red buttons and a left sidebar listing Lobby, Online Slots, Table Games, Video Poker, Specialty Games and All Games. A search field sits above the menu, and horizontal tabs switch categories above rows of game tiles. The All Games screen adds Sort by and Filter controls above the grid; I'd use the search first if I knew the title I wanted.

Where the casino is restricted

Palace of Chance lists ten restricted countries (Australia, Germany, the Czech Republic and Costa Rica). The United States Minor Outlying Islands also appears on that list. VPN use is flagged as unsupported here. Check your location against the list before signing up.

Getting help

Support runs through Live Chat and Email. Chat is confirmed in English only, and the site itself is English-language. Those are the two channels to use; I'd have the email address handy in case chat is busy.